Terms and Conditions

Welcome to SMSolutions.lk. These Terms and Conditions govern your use of our website and the purchase and use of services from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

Use of the Website

a. You must be at least 18 years old to use our website or request our services.

b. You are responsible for maintaining the confidentiality of your account information, including your username and password.

c. You agree to provide accurate and current information during any registration, inquiry, or checkout process.

d. You may not use our website for any unlawful or unauthorized purposes.

Service Information and Pricing

a. We strive to provide accurate service descriptions, project details, and pricing information. However, we do not guarantee the accuracy or completeness of such information.

b. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

Orders and Payments

a. By placing an order or service request on our website, you are making an offer to purchase the selected service.

b. We reserve the right to refuse or cancel any order for any reason, including but not limited to service availability, errors in pricing or information, or suspected fraudulent activity.

c. You agree to provide valid and up-to-date payment information and authorize us to charge the total amount, including applicable taxes and fees, to your chosen payment method.

d. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Service Delivery

a. We will make reasonable efforts to ensure timely delivery and completion of your services or digital products.

b. Delivery timelines provided are estimates and may vary based on the nature of the service, client response times, or other external factors.

Returns and Refunds

a. Our Returns and Refund Policy governs the process and conditions for requesting refunds or cancellations. Please refer to the policy provided on our website for more information.

Intellectual Property

a. All content and materials on our website, including but not limited to text, images, logos, designs, code, and graphics, are protected by intellectual property rights and are the property of SMSolutions.lk or its licensors.

b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

a. In no event shall SMSolutions.lk, its owner, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the services you purchase.

b. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the services offered on our website.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.